Tag Archives: Xperia Tips

Xperia Lockscreen disabled by administrator error fix after Lollipop update

Sony recently rolled Android 5.0.2 Lollipop update for Xperia Z1, Xperia Z1 Compact, Xperia Z Ultra and Xperia “Z2” & Xperia “Z3” series. In the new Lollipop UI, Sony introduced many new features like material design UI, new Xperia Themes & Wallpapers, new settings & animations.

After updating to Android 5.0.2 Lollipop update many Xperia users are seeing this error “lockscreen disabled by administrator, encryption policy or credential storage“, even we got the same error once we were trying to set the lock screen security settings to “none/slide” from “PIN/Password”.

Xperia Lockscreen disabled by administrator error fix

Issue/Error: Not able to set lockscreen security settings as “None/Slide” back once you have set it to “PIN/Password”.

Xperia Lockscreen disabled by administrator error

NOTE: Below posted solutions work for all Android devices running Lollipop.

Solution: There is a very simple solution for Xperia Lockscreen disabled by administrator error.

  • Go to Settings > Security > Screen Security. Check whether you are seeing an error, as shown above, if yes then proceed as mentioned below.
  1. Under Security > Credential Storage > Tap on “Clear Credentials (Remove all certificates)” > Tap on OK.

How to fix Xperia Lockscreen disabled by administrator error

Lockscreen disabled by administrator error after Lollipop Update

After clearing credentials, credential storage security settings would look like as shown below.

Solution of Xperia Lockscreen disabled by administrator error

  • Once Credentials are cleared you can again set lockscreen security settings as “none/slide”

We hope this helps.

If you are still unable to set your lockscreen security settings to “none/slide”, let us know. Drop your comments below.

Xperia Z1 comes with a Physical Hard Reset Button

Just noticed a physical hard reset button on Xperia Z1 exactly just like Xperia ZL, SP and Z Ultra have. Well only a few Xperia phones have this physical hard reset button and is of great importance. Under the MicroSD flap we saw a small red button in Xperia Z Ultra and in Xperia SP you see it when back cover is removed at the center bottom side.

Similarly in Xperia Z1, the physical hard reset button lies under the SIM card flap area. You see a small red dot, where “OFF” is written. In case your phone hangs or freezes you can restart it by just pressing it with an object like pen/pencil for a few seconds (3) and then phone vibrates and restarts, it’s like another physical power button.

Look at the position of physical hard reset button in Xperia Z1. Below red button is answer to your query ” how to hard reset Xperia Z1 “.

Xperia Z1 comes with Physical Hard Reset Button

In Xperia Z we use pressing “Power key + Volume up” button for a few seconds and then phone restarts. Well it seems a lot easier to us rather than pressing a physical hard reset button.

What do you think which is more convenient to you, let us know. Drop your comments.

Thanks maverick1103 🙂